FAQ's

 

 

Why should I use a white glove delivery service?

White glove service is not just how we handle your furnishings. It’s the meticulous attention to detail that ensures your project shines above the rest. Our service offerings are outfitted to handle large and small scale FF&E installations of high-value products. This comprehensive, expedited service includes receiving, storage, and delivery which means your products are delivered faster with less handling, minimizing damage to the freight. DESI’s installers are carefully selected, trained and held to a high standard of performance. We provide all the specialized tools and equipment to do the job right.


 

Can you hang art and draperies?

Yes we can! Our installers are specially trained to install fine art, draperies, sculptures, and much more. We also provide security mounting installation services.


 

What is the latest I can schedule a pick-up, delivery, or installation?

DESI can handle most of your same-day pick-ups and deliveries.  We require a 5-day advance notice for most project installations. For urgent quotes, call 214-638-2054.


 

Does Installation include trash and debris removal?

DESI provides debris removal for all projects.  If additional dumpsters are required, please include with your quote request prior to service.


 

Does your company carry Insurance?

In the unfortunate event that something is damaged, we are fully insured.